What you get back if you cancel or plans change, and how long it takes. You always see a refund preview before you confirm.
To your original method
Card refunds arrive in 5 to 10 working days. Bank transfers in 3 to 5.
Or as VAIFX credit
Credit is instant and can be used for any booking, by you or your family.
Started within 3 working days
Once approved. Larger refunds may need a second check by our finance team.
| Provider | If you cancel | Good to know |
|---|---|---|
| Hospital or clinic treatment |
| After admission, unused days and services are refunded once the final bill is ready. |
| Consultation |
| Full refund if the doctor misses or moves the call. |
| Hotel or apartment |
| Unused nights after an early discharge are refunded where the provider agrees. |
| Airport pickup or cab |
| Full refund if your flight is cancelled or the driver does not come. |
| Visa help |
| Service fees are refunded until the application is sent. Embassy fees cannot be refunded. |
A guide only. Your case page shows the exact refund before you confirm.
You would get back
₹2,50,000
about $2,976
After admission, unused days and services are refunded once the final bill is ready.
Refund started
We checked the policy and the amount. You get an email and a notification.
In progress
The money is on its way to your card, bank or VAIFX credit.
Completed
The money has arrived. The receipt is in your case.
Need help with a refund?